A large retail chain needed a toner provider who could accomodate the needs of all their stores quickly, efficiently and accurately.
Laser Connection met that demand.
To keep up with anticipated volume orders, Laser Connection developed a customized on-line ordering system using Electronic Data Integration or more commonly, EDI. Including an Automated PO Submission over EDI and Level 3 credit card processing details through real time. This allowed their organization to see real-time line item purchases through an on-line system.
Laser Connection is a company driven to excellence through the dependability and flexibility they offer to their customers. They are experts in their field who offer a quick turn-around time on our orders, friendly and dedicated customer service, and the willingness to go the extra mile to help any of our stores work through a problem.
There has never been a time when I called Frank for assistance that I was not greeted with professionalism and efficient service. We are very appreciative of the working relationship that we have developed with Laser Connection.
Parts Purchasing Supervisor