Ordering Information:

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We sincerely hope you enjoy shopping with us. If for any reason you are not completely satisfied, or if you would like to send us your comments concerning our site, please use the form available in Company Info.

Our Quality Guarantee

100% Satisfaction Guaranteed - We guarantee that the products we sell are of the highest quality available. All items we sell are covered by their manufacturer's warranty as stated or published by such manufacturer. In case of any problems or failures, we will work with you to resolve any and all issues to your complete satisfaction.

Security

Protecting your order information is very important to us. Laser Connection makes every effort to protect your on-line order information by using Secure Sockets Layer (SSL) technology. SSL encrypts your order information to avoid the decoding of that information by anyone other than Laser Connection.

Some versions of browsers and some company's security measures do not permit communication through secure servers. In that case, you will not be able to connect to our server and you will not have to worry about mistakenly placing an order through an unsecured connection. If you cannot access the secure server for whatever reason, please place your orders toll-free by phone at 1-888-LASER-06 (888-527-3706) or fax at 1-888-447-1450.

Shipping

Orders for items in stock received by 4:30pm EST will ship the same day.

In most cases your order will be delivered to you within the next business day. All items are generally available within 24 to 48 hours. When placing an order, please let us know of any special instructions or specific shipping requirement you might have. We offer FREE FedEx Ground delivery on orders over $100.00. For orders below $100.00 we apply a flat $7.95 shipping charge. We currently ship only in the USA within the contiguous 48 states.

Payment options

We accept VISA, MasterCard, American Express and Discover Credit Cards. You can also establish an account with us and, upon credit approval, your account will be set up for credit terms.

Returns

Laser Connection welcomes returns and offers full credit for the returned product when this policy is followed. Prior to returning a product, please call 1-888-527-3706 to be transferred to a Technical Support Representative who will authorize the return. Upon verification, you will be issued a Return Merchandise Authorization (RMA) number that will be valid for 30 days. All returns are subject to the following:

  1. All products must be returned in original packaging. If defective please include an explanation of the defect encountered.
  2. Credit will be issued only after inspection of the product and/or verification of the defect.
  3. Unused products will receive full credit only if returned in original unopened packaging.

Laser Connection IS NOT RESPONSIBLE FOR ANY MERCHANDISE THAT IS RETURNED WITHOUT AN RMA #.

Disclaimer

We strive to provide you with the most accurate and up-to-date product information available. We cannot however be responsible for typographical, programming, or computing errors on our Web site. Policies, item availability and prices are subject to change without notice.

Copyright

Copyright© 2000-2008 Laser Connection, Inc. - All Rights Reserved. Published by Laser Connection, Inc. All product names throughout this electronic catalog are trademarks or registered trademarks of their respective holders.